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 Return Policy

We offer a vast array of products from the leading manufacturers in the industry, because we believe our customers deserve the very best. At www.versatilescientificproducts.com (VSP) we stand by our products, our guarantee is just that simple

For any Product return or refund requests, please contact us at contact info@versatilescientificproducts.com or call 631-731-3300

If, for any reason, within 30 days of invoice date, you are less than 100% satisfied with a standard stock item you have purchased from us, you may return it for exchange or full refund (excluding shipping charges)*. If your return is a result of our error we will also refund your shipping charge.

To ensure satisfaction we offer:

·                 Quality products that we stand behind.

·                 A no-hassle-return policy.

·                 Friendly and knowledgeable customer service staff.

·                 Free technical support, including Material Safety Data Sheet (MSDS) and (TDS) Technical Data
     sheets available to download or fax.

·                 Available samples or evaluation models for most products.

·                 Save money with everyday low pricing and quantity discounts.

At versatilescientificproducts.com (VSP) we stand by the values and principles that warrant unprecedented service and customer satisfaction with our 100% satisfaction guarantee. Our customers recognize these ideals and are comforted knowing they can depend on prompt, accurate, and courteous service from our helpful customer support team. We share a unique relationship with our customers because they know that each and every one of their orders will be completed in the easiest and most timely fashion possible. Our staff is knowledgeable of all the products we carry and readily available to answer your questions as well as give helpful suggestions. We appreciate each and every one of our customers and find it rewarding when they feel the same about us! If you have any concerns about your order, simply contact info@versatilescientificproducts.com


*Returns must be in new condition and returned in their original packaging. Custom orders and non-standard stock items can not be returned. For some items a restocking fee may apply. Customers are responsible for damaged shipment claims, we recommend claims be filed immediately with the carrier.