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About us

About Versatile Scientific Products


 

 

Our Philosophy:


Outstanding Service, Technical Expertise, Prompt Response.

Versatile Scientific Products is an industry leader in providing Cleanroom and ESD control products and services to the electronics, pharmaceutical, and other industries that maintain ESD control and clean room requirements. Our business philosophy is centered around three important objectives; we strive to provide our customers with outstanding customer support, expert technical assistance, and efficient, timely distribution. Our success is built upon our commitment to achieving these goals.


Customer Service: We're here to help you.
Our business IS customer service. As a "small" company, we pride ourselves on our ability to build strong business relationships. The members of our customer support staff are friendly, knowledgeable professionals; they will get to know your needs and requirements, and they are always ready to assist you, at the time of your call, to take your order, provide you with a quotation, or answer your questions. Our phone lines are always answered directly by our staff; there are no automated menu options, no long waits on hold to speak to a representative. The foundation for every product and service we provide is customer support: before, during, and after your purchase.


Technical Assistance: We're experts.
Our business is centered on providing industries the ability to maintain ESD control and clean room requirements, and we're experts in the field. An important component of customer service is the ability to provide technical support. Our technical support team is available to assist you with specific questions about our products, advise you of the right products to suit your needs, help you troubleshoot control problems that you may be encountering, and provide you with technical data. We also offer ESD control audits, and assist companies in the development of static control programs. These programs include facility evaluation, assistance in developing a static control program, supplier evaluation, and ESD control training for management and employees. Our technical expertise ensures our customers the ability to maintain their ESD control and clean room requirements.

Distribution: On time and accurate.


As a leading distributor of ESD control and clean room products, our expansive warehouse stocks the product lines of hundreds of manufacturers. All in-stock items are shipped within 24 hours (usually the same day), via UPS. Your order is important to us, and we process it accurately and efficiently. If you have special shipping requirements, we will be happy to accommodate your needs.

Prompt, Courteous Response
Competitive Prices